FAQs

S&M Towing & Recovery LLC

  • How long before you can get to me?

    Our response time to most customer locations is typically between 15 to 20 minutes.
  • What areas do you service?

    Our service area covers southern Sanilac county and northern St. Clair county.
  • Do I need to be present when my vehicle is towed?

    Your presence is required when we tow your vehicle.
  • What types of vehicles can you tow?

    We are equipped to tow all light to medium duty vehicles.
  • Is there additional fees for nights, weekends and holiday?

    Additional charges apply for services provided during nights, weekends, and holidays.
  • Do you provide winching or recovery services for stuck vehicles?

    We offer comprehensive recovery and winching services for vehicles that are stuck.
  • Do you work with insurance companies?

    We collaborate with most insurance providers for towing and recovery services.
  • How long before you can get to me?

    Our drivers typically arrive at customer locations within 15 to 20 minutes after receiving your call.
  • What areas do you service?

    S&M Towing & Recovery provides services throughout southern Sanilac county and northern St. Clair county regions.
  • Do I need to be present when my vehicle is towed?

    Yes, we require your presence when we perform towing services for your vehicle.
  • What types of vehicles can you tow?

    Our equipment is designed to handle all light to medium duty vehicles for safe and efficient towing.
  • Is there additional fees for nights, weekends and holiday?

    Yes, service calls during nights, weekends, and holidays will incur additional charges beyond our standard rates.
  • Do you provide winching or recovery services for stuck vehicles?

    S&M Towing & Recovery offers complete winching and recovery services for vehicles that have become stuck or immobilized.
  • Do you work with insurance companies?

    We work with most insurance companies to process claims for towing and recovery services, making the experience more convenient for our customers.